Members of the Karis Group Team team recently attended FMMA's 3rd annual Speaker Series with key speaker Dr. Marty Makary, author of the Price We Pay, surgeon at Johns Hopkins University, and overall healthcare disruption rockstar.
As always, Marty’s talk was inspiring and we wanted to share it with as many folks as possible so after the session we sat down to recap the conversation and discuss our key learnings.
You can listen to the full podcast conversation above or read through our key takeaways below:
Key Takeaways:
A healthcare revolution is coming soon.
Healthcare has been an expensive hot mess for too long and people are finally fed up with it. Many feel that we can no longer rely on the government to put in place a system that benefits all, so change is being demanded from the people. It's the entrepreneurs, business leaders, and everyday Americans that are leading the charge.
Public trust in hospitals has been ruined.
Hospitals used to be a place where people would go to get better, now, it's a daunting place that typically gives people a sense of uncertainty and fear. The hospital system is large and complex, and often people don't feel they have the right resources to make educated decisions about their care.
People shouldn't have to worry about how they might get stuck with a surprise bill, or if they can trust the opinion of a doctor they spoke with for three minutes. Five star reviews are no longer enough without the metrics and data to back them up. Accurate and transparent information on the quality of cost and care is now needed more than ever.
Inappropriate care happens more than you think.
20% of people receive medical services that aren't needed. It's a strange dichotomy of having too much care and not enough quality care at the same time. Tele-health, urgent care centers, and primary care physicians are all great ways to minimize inappropriate care, however, utilization of these services needs to increase in order for them to be impactful.
We need to ask better questions.
The concern shouldn't just be focused around cost, but quality as well. We should be asking for data and metrics that back up the reputation of a provider. Just because a procedure is more expensive at one facility than another, doesn't mean the quality is better. There is no correlation between cost and quality.
Healthcare shouldn't be political.
Regardless of political affiliations, everyone wants & deserves access to quality, affordable, and accessible care.
You may be thinking, these are all great points, but what do I do from here?
Great question! The most important thing that anyone can do, wether you're an HR director, health plan administrator, broker or in accounting, is to stay informed.
Join our webinar on April 8th to learn about practical ways that you and your members can become engaged healthcare consumers; especially during COVID-19.
